Meet ANNA, the Airbnb Concierge

Trusted by 1,000+ Airbnb hosts across Australia
Click to talk
The problem

Your Airbnb shouldn't feel like a second job

  • Guest calls at 2am: “I’m locked out!”
  • One missed call turns into a one-star review
  • You spend hours coordinating plumbers and electricians
  • You’re managing people that can’t solve every problem

What if your Airbnb could handle itself?

From Problem to Solution in 3 Steps

ANNA: Your Airbnb Concierge That Solves Problems
  • 24/7 voice + chat
  • Books trades
  • Only escalates real emergencies
  • Continuously learning
See how it works

2am

Guest calls

``I'm locked out!``

2.01am

ANNA answers

``Locksmith is booked for 3am.``

9am

Problem solved before you wake

Your guest leaves a good review

Powered by KEYNINJA's operations network & key management

Everything an Airbnb Concierge Does (Plus The Handyman Too)

Responds to guests 24/7

Never miss a booking or wake up to angry messages again

Schedules plumbers, electricians, cleaners

Dispatch a Ninja in under 3 minutes

Accesses properties instantly

Our team walks in and fixes it same-day as we hold the keys

Escalates only when truly urgent

We'll only call you for the 11% that actually matters

Set your own schedule

Available when you want. Silent when you don't.

Toggle on and off

Going on vacation? One switch pauses everything - no complicated settings

Your weekend support

ANNA works Saturdays and Sundays so you can actually enjoy them

Smart and affordable

$90/month vs $1,350/month management costs

``ANNA is like having a full-time assistant who never sleeps and actually does stuff``

Real Hosts, Real Results, Real Peace of Mind

Hands-free hosting

A guest arrived late in the evening and didn’t know how to park their car. ANNA helped them over the phone without me lifting a finger. That could’ve been a bad review.

Sarah TAirbnb Host
ANNA paid for herself!

Last month, ANNA upsold 4 early check-ins for me for an extra $120. All guests left a great review too! Highly recommended!!

Marcus GSTR Property Manager
Brilliant concept!

A guest called in asking for instructions on how to operate the induction cooktop. ANNA helped troubleshoot and worked out that they weren’t using the correct pots! Thank you!

Priya K.Airbnb Host

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Trained exclusively on your home, rules, and guest needs

One Property. One Dedicated Agent.

24/7 Dedicated Agent

Always available. Never misses a call. Zero bad guest experiences.

Built For You

Uniquely trained on your property's information and selling points

Gets Smarter

Your AI agent is continuously learning and trained with time

Start free. Upgrade when you're hooked. No contracts. Cancel anytime.

Simple pricing that pays for itself

Feature
Unlimited Chat
Voice AI Calls
Maintenance Scheduling
Key Access Integration
Upsell Automation
Smart Escalations
Analytics Dashboard
White-Label Option
Free
$0 $0
/mo/yr
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Start For Free
Pro
$90 $89
/mo/yr
via KEYNINJA Ninjas
30-Day Free Trial
Have any more questions? We'd love to hear from you.

Start getting your weekends back.

What if ANNA can't solve a problem?

ANNA will instantly escalate to you via call/text. Only 11% of issues need human intervention (based on beta data).

How is ANNA different from other chatbots?

We don’t use generic bots. Each property gets its own custom-built agent. It’s like hiring a specialist who only represents your property and becomes an expert on the listing information for guests.

Do I need to be with KEYNINJA for property management?

No! But PRO users get access to our Ninja network for maintenance. If you have your own trades, ANNA can still coordinate with them.

Can I cancel Concierge anytime?

Yes. No contracts, no cancellation fees.

How does billing work for Ninja services?

Ninjas bill separately for their work (plumber rates, cleaning rates). ANNA just automates the scheduling.

Tell us more!

We are the only AI concierge that actually does the work - not just the talking.




    Start With Free. Upgrade When You're Ready.

    Join 1,000+ hosts who let ANNA handle the chaos
    No lock-in contracts • Cancel anytime
    Start For Free